Terms & Conditions
Effective Date: 1 November 2023
Welcome to OptimoPage ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services"). By accessing or using the Services, you agree to these Terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
1.1 Binding Agreement
By accessing, browsing, or using any part of our website, platform, or Services, you confirm that you have read, understood, and agreed to these Terms and Conditions. This agreement forms a legally binding contract between you and OptimoPage, governing your use of our Services. It includes any policies referenced within, such as our Privacy Policy, Refund Policy, and any other supplemental terms provided alongside specific features or promotions.
If you do not agree with these Terms, you must immediately discontinue your use of the Services. Continued use implies full acceptance of these Terms, including any modifications or updates that may occur.
1.2 Eligibility to Use Services
To use the Services, you must meet the following eligibility requirements:
Age Requirement: You must be at least 18 years old or the age of majority in your jurisdiction. Individuals under this age may only use the Services under the supervision of a parent or legal guardian who agrees to these Terms on their behalf.
Legal Capacity: You must have the legal authority to enter into binding agreements under the laws of your jurisdiction.
Prohibited Users: You must not be located in a country subject to trade restrictions, embargoes, or any other legal prohibitions that prevent your use of our Services.
By using the Services, you represent and warrant that you meet these eligibility requirements. If we discover that you do not meet these requirements, we reserve the right to terminate your account and deny you further access to our Services.
1.3 Acceptance of Supplemental Terms
Certain features of the Services may have additional terms and conditions that apply. For instance:
Promotional offers may include specific terms regarding usage or limitations.
Features such as integrations with third-party applications may require you to accept the terms of those third-party providers.
By using those specific features, you agree to abide by any applicable supplemental terms, which are incorporated into this agreement.
1.4 Changes to Terms
OptimoPage reserves the right to update or modify these Terms at any time to reflect changes in our business practices, legal requirements, or the functionality of our Services. Changes will be effective upon posting the revised Terms on our website. We will make reasonable efforts to notify you of significant updates, such as by email or notification on the platform.
You are responsible for reviewing these Terms periodically. Your continued use of the Services after any update constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must discontinue use of the Services.
2. Description of Services
2.1 Comprehensive Platform Overview
OptimoPage provides an all-in-one platform designed to empower businesses and entrepreneurs with the tools they need to grow and manage their online presence. Our Services include, but are not limited to:
Website Builder: Create professional websites quickly and efficiently using our drag-and-drop interface.
Sales Funnel Builder: Develop high-converting sales funnels to optimize lead generation and drive revenue growth.
Marketing Automation: Use tools for email marketing, SMS campaigns, and customer segmentation to streamline communication.
Customer Relationship Management (CRM): Manage customer interactions, track leads, and improve client retention using our built-in CRM features.
Analytics and Reporting: Gain insights into your website and funnel performance through detailed reports and analytics dashboards.
We aim to provide a robust, reliable, and easy-to-use platform for users of all experience levels.
2.2 Scope of Services
The scope of Services provided to you depends on the subscription plan you choose. Features, storage limits, and other capabilities may vary between plans. Additional services may be available as part of upgrades, premium features, or add-ons, which are subject to additional fees and terms.
Users are responsible for understanding the capabilities and limitations of their chosen subscription plan. Information about our plans is available on our website and during the signup process.
2.3 Service Availability
While we strive to provide uninterrupted access to our Services, we cannot guarantee continuous operation due to potential factors such as:
Scheduled maintenance or updates to enhance platform performance.Unscheduled downtime caused by technical issues, third-party disruptions, or force majeure events.
OptimoPage will make reasonable efforts to notify users of planned maintenance or interruptions in service. However, we are not liable for any losses incurred due to service unavailability.
2.4 Service Modifications
We reserve the right to modify, enhance, or discontinue any part of the Services at our sole discretion. This may include introducing new features, updating existing ones, or discontinuing certain functionalities. If changes materially affect your use of the Services, we will provide advance notice where reasonably possible.
In the event of modifications:
Users on current subscription plans may continue to access features included at the time of purchase, unless those features are discontinued entirely.
Changes to pricing or features will not affect current billing cycles but will apply upon renewal of the subscription.
2.5 Beta Features
From time to time, OptimoPage may release beta features or tools for testing and feedback purposes. These features are offered "as-is" without any warranties and may be modified or discontinued at any time. User feedback on beta features is welcome and helps us improve the platform.
2.6 Third-Party Integrations
OptimoPage integrates with third-party services (e.g., payment gateways, analytics tools, email marketing platforms) to extend platform functionality. Use of these integrations is subject to the terms and privacy policies of the respective third parties. OptimoPage is not responsible for the performance or reliability of third-party services.
Users are responsible for ensuring that third-party integrations comply with applicable laws and regulations in their jurisdiction. Disruptions in third-party services may impact the functionality of certain features within OptimoPage.
2.7 User Limitations and Restrictions
While OptimoPage provides a range of powerful tools, certain limitations may apply:
Users must comply with usage limits outlined in their subscription plan, such as storage space or the number of funnels, emails, or contacts.
Excessive use beyond the limits of your plan may result in additional charges or reduced performance.
Sharing of accounts or credentials with unauthorized users is prohibited and may result in account suspension or termination.
3. User Responsibilities
OptimoPage provides powerful tools and services to help users grow and manage their online presence. By using our Services, you agree to abide by the following responsibilities to ensure a secure, productive, and legally compliant environment for all users.
3.1 Account Registration and Security
To access certain features of the Services, you are required to register for an account. By registering, you agree to the following terms:
Accurate Information:
You must provide accurate, current, and complete information during registration.Y ou are responsible for updating your account details to ensure they remain accurate and up-to-date.
Confidentiality:
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. Sharing login credentials with unauthorized persons is strictly prohibited.
Account Activity:
You are fully responsible for all activities conducted through your account, whether authorized by you or not. Notify us immediately if you suspect unauthorized access to your account.
3.2 Acceptable Use Policy
You agree to use the Services in a manner that is lawful, ethical, and respectful of the rights of others. Prohibited activities include, but are not limited to:
Illegal Activities:
You must not use the Services for any activity that violates applicable laws or regulations, including copyright infringement, fraud, or money laundering.
Harmful Content and Behavior:
Uploading, sharing, or distributing content that is defamatory, obscene, pornographic, abusive, or otherwise objectionable is strictly prohibited. You may not use the Services to harass, intimidate, or harm others.
Prohibited Technical Activities:
Introducing malware, viruses, or any other harmful software into the platform. Engaging in activities that disrupt, damage, or interfere with the functionality of the Services, including denial-of-service attacks or excessive API usage.
Impersonation and Misrepresentation:
You must not impersonate any person, organization, or entity, or falsely represent your affiliation with them.
Spam and Unsolicited Messages:
Using the Services to send spam, phishing attempts, or other unsolicited communications is strictly prohibited. Any activity that violates anti-spam regulations, such as the CAN-SPAM Act or Singapore’s Spam Control Act, is not allowed.
3.3 Compliance with Laws
As a user, you are solely responsible for ensuring that your use of the Services complies with all applicable local, national, and international laws, regulations, and industry standards. This includes, but is not limited to:
Adhering to data protection laws such as Singapore's Personal Data Protection Act (PDPA) or the General Data Protection Regulation (GDPR) if applicable.
Ensuring that any marketing communications you send comply with applicable laws regarding consumer protection and advertising.
3.4 Content Ownership and Responsibility
As part of using the Services, you may upload, create, or manage content, such as text, images, videos, or marketing materials. You retain ownership of your content but must adhere to the following guidelines:
Your Content Must Be Legal:
You must not upload or share content that infringes on the intellectual property rights of others or violates any law.
Granting Us a License:
By uploading content, you grant OptimoPage a non-exclusive, royalty-free license to use, display, and reproduce your content solely for the purpose of providing the Services.
Responsibility for Content:
You are solely responsible for the accuracy, legality, and appropriateness of any content you upload or share through the Services.OptimoPage reserves the right to remove or disable access to any content that violates these Terms or is deemed objectionable at our discretion.
3.5 Security Responsibilities
While OptimoPage implements robust security measures to protect the platform, you also play a critical role in maintaining security. Your responsibilities include:
Protecting Your Devices:
Ensure that your devices and systems used to access the Services are secure and free of malware.Use strong passwords and update them regularly.
Avoiding Unauthorized Access:
Do not attempt to access accounts, systems, or data that you do not have authorization to access.Refrain from attempting to bypass security measures or exploiting vulnerabilities in the platform.
Reporting Security Issues:
If you identify a security vulnerability or breach, notify us immediately. Do not exploit the vulnerability for personal gain or share it with unauthorized parties.
3.6 Payment and Financial Responsibilities
Timely Payments:
You are responsible for ensuring timely payment of all subscription fees associated with your account.Failure to maintain payment may result in account suspension or termination.
Tax Compliance:
You are responsible for determining and paying any taxes associated with your use of the Services in your jurisdiction. OptimoPage is not liable for your tax obligations.
3.7 Third-Party Integrations
Some features of the Services may integrate with third-party tools or platforms. Your responsibilities include:
Ensuring that your use of third-party integrations complies with their terms and conditions.
Acknowledging that disruptions in third-party services may impact your use of OptimoPage.
OptimoPage is not responsible for any issues arising from third-party integrations but will assist in troubleshooting where possible.
3.8 Cooperation with Investigations
In the event of a legal or compliance investigation, you agree to cooperate fully with OptimoPage and any law enforcement or regulatory authority. Failure to cooperate may result in suspension or termination of your account.
3.9 Consequences of Non-Compliance
Failure to adhere to these responsibilities may result in:
Immediate suspension or termination of your account.
Removal of offending content from the platform.
Legal action if your activities result in harm to OptimoPage, other users, or third parties.
OptimoPage reserves the right to enforce these Terms vigorously to protect its users and the integrity of the platform.
4. Subscription Plans and Payment
4.1 Subscription Options
Our Services are offered on a subscription basis. Details about available plans, including pricing, features, and billing cycles, are provided on our website. You may select either a monthly or annual subscription, based on your business needs. Each subscription plan comes with specific features and limitations as outlined during the signup process.
4.2 Payment Terms
By subscribing to our Services, you agree to provide accurate and up-to-date billing information. Payments are securely processed through third-party payment processors. You authorize us to charge your selected payment method for the applicable fees based on your subscription plan.
4.3 Automatic Renewal
Subscriptions are automatically renewed at the end of each billing cycle (monthly or annually) unless canceled prior to the renewal date. You are responsible for ensuring that your payment method remains valid to avoid interruptions in service.
4.4 Refund Policy
OptimoPage operates under a no-refunds policy. By subscribing to our Services, you acknowledge and agree to the following:
No Refunds for Early Cancellation:
If you cancel your subscription before the end of the billing cycle, you will not receive a refund for any unused portion of the service. Your subscription will remain active until the end of the current billing cycle.
No Refunds for Downgrades:
If you choose to downgrade your subscription plan (e.g., from an annual to a monthly plan or from a higher-tier plan to a lower-tier plan), the downgrade will take effect at the end of your current billing cycle. No refunds will be issued for the price difference.
Trial Periods:
If we offer a free trial, it is your responsibility to cancel before the trial ends to avoid being charged. Charges incurred after the trial period are non-refundable.
No Refunds for Inactivity or Non-Use:
Failure to use the Services during the subscription period does not entitle you to a refund or credit.
Billing Disputes:
If you believe there is an error in billing, you must notify us within 30 days of the charge. Disputed charges will be reviewed, but the resolution may not result in a refund.
Exceptional Circumstances:
In extraordinary cases (e.g., double charges or proven technical errors preventing access to Services), refund requests may be reviewed on a case-by-case basis. OptimoPage retains sole discretion in determining whether a refund is appropriate. Approval of a refund in one instance does not obligate OptimoPage to provide refunds under similar or different circumstances in the future.
4.5 Customer Responsibility
It is your responsibility to review subscription details, billing dates, and features of the plan before making a purchase. By completing your subscription, you confirm that you have read and understood this policy and agree to abide by it.
4.6 Subscription Cancellations
You may cancel your subscription at any time through your account dashboard. Cancellation will prevent future charges but will not result in a refund of the current billing cycle. Services will remain accessible until the end of the active subscription period.
4.7 Changes to Pricing
We reserve the right to modify subscription fees or pricing at any time. If changes occur, we will provide notice at least 30 days prior to the next billing cycle. Continued use of the Services constitutes acceptance of the revised pricing.
5. Intellectual Property
OptimoPage is committed to protecting its intellectual property while respecting the rights of its users and third parties. This section outlines ownership, permitted use, and restrictions related to intellectual property on the platform.
5.1 Ownership of Intellectual Property
OptimoPage's Intellectual Property:
All content, software, tools, features, and functionalities provided through the Services, including but not limited to trademarks, logos, design elements, source code, graphics, text, and images (collectively, “Platform Content”), are the exclusive property of OptimoPage or its licensors. This includes any updates, modifications, or derivative works developed by or for OptimoPage.
User-Generated Content:
You retain ownership of any content you create or upload to the platform (“User Content”). However, by using the Services, you grant OptimoPage a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your User Content solely for the purposes of providing the Services.
Third-Party Content:
Content owned by third parties and integrated into the platform (e.g., APIs, plugins, or libraries) remains the property of the respective third parties. Your use of such content is subject to their terms.
5.2 License to Use the Services
OptimoPage grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal or business purposes. This license is conditioned on your compliance with these Terms.
You may not:
Modify, copy, distribute, or create derivative works of any Platform Content.
Use the Services for commercial purposes not expressly permitted by OptimoPage.
Resell, lease, or sublicense any part of the Services.
5.3 Restrictions on Use
You agree not to:
Reverse-engineer, decompile, or disassemble any software provided as part of the Services.
Use any automated means (e.g., scraping, bots) to access, monitor, or extract data from the platform.
Remove, alter, or obscure any copyright, trademark, or other proprietary notices.
5.4 Claims of Intellectual Property Infringement
If you believe your intellectual property rights have been infringed, please notify us with the following information:
A description of the alleged infringement.
Evidence of your ownership of the intellectual property.
A statement affirming that your claim is made in good faith.
We will investigate and take appropriate action, which may include removing the infringing material or disabling access to the offending user’s account.
6. Data Collection and Privacy
OptimoPage takes user privacy seriously and adheres to robust data protection practices. This section explains how we collect, store, and use your personal information in connection with the Services.
6.1 Data We Collect
Personal Information:
Information you provide during account registration (e.g., name, email address, billing information). Data collected during interactions with customer support.
Usage Data:
Information about your interactions with the platform (e.g., pages visited, time spent, features used). Device details, including IP address, browser type, and operating system.
Cookies and Tracking Technologies:
We use cookies, pixel tags, and similar technologies to enhance functionality, personalize your experience, and analyze performance. You can manage your cookie preferences in your browser settings.
Third-Party Data:
Data shared by third-party tools integrated into the platform, such as analytics or payment gateways.
6.2 How We Use Your Data
Service Provisioning:To create and manage your account, and to deliver the features and functionality of the platform.
Communication:To send service updates, promotional emails, and security alerts and to respond to inquiries and provide customer support.
Improvement and Analytics:To analyze platform performance and user behavior, and to identify trends and improve the functionality of the Services.
Compliance:To comply with legal obligations, such as tax reporting or responding to lawful requests.
6.3 Data Sharing and Transfers
With Service Providers:
We may share your information with trusted third-party vendors who assist with hosting, payment processing, analytics, and customer support. These providers are bound by strict confidentiality agreements.
International Transfers:
Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. We implement safeguards to protect your data during cross-border transfers, such as encryption and compliance with applicable data protection laws.
Legal Disclosures:
We may disclose your information if required by law, such as to comply with legal processes or government requests.
6.4 Data Security
OptimoPage employs industry-standard security measures to protect your data, including:
Encryption of sensitive information during transmission (e.g., SSL/TLS protocols).
Secure storage of user data using robust access controls and monitoring systems.
Regular security audits and vulnerability assessments.
Despite these measures, no system is entirely secure. By using the Services, you acknowledge and accept the inherent risks associated with online data transmission.
6.5 Your Privacy Choices
Access and Correction:
You can access and update your personal information through your account settings or by contacting us.
Opt-Out Options:
You may opt out of receiving promotional communications by clicking the “unsubscribe” link in our emails.You can disable cookies through your browser, although this may limit certain platform features.
Data Deletion:
You may request the deletion of your personal information, subject to legal and business retention requirements. Deletion requests can be submitted to our helpdesk.
6.6 Retention of Data
We retain your data only as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal and regulatory requirements.
Resolve disputes and enforce our agreements.
After the retention period, data is securely deleted or anonymized.
6.7 Compliance with Laws
OptimoPage complies with relevant data protection laws, including:
Singapore's Personal Data Protection Act (PDPA) for local users.
General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
We ensure that your data is handled in accordance with these regulations, including providing transparency and user rights over personal information.
7. Service Limitations and Disclaimers
OptimoPage provides its Services on an "AS IS" and "AS AVAILABLE" basis. While we strive to maintain the reliability, accuracy, and performance of our platform, WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR MEET ALL OF YOUR REQUIREMENTS. The availability and quality of the Services may be affected by various factors, including, but not limited to, technical failures, maintenance, upgrades, or circumstances beyond our control.
WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE SUITABLE FOR YOUR INTENDED USE. Any reliance you place on the Services is at your sole discretion and risk. OptimoPage does not guarantee the accuracy or reliability of any information or content accessed through the platform.
YOU AGREE THAT USE OF THE SERVICES IS AT YOUR OWN RISK. We are not responsible for any actions or decisions made based on the information or features provided by the platform. Content generated or hosted on the platform is not guaranteed to be free from errors, omissions, or inaccuracies.
FURTHERMORE, OPTIMOPAGE DISCLAIMS RESPONSIBILITY FOR ANY DAMAGE TO YOUR DEVICE, LOSS OF DATA, OR OTHER ISSUES ARISING FROM YOUR ACCESS TO OR USE OF THE SERVICES. We do not guarantee that the Services will be secure or free from viruses, harmful components, or unauthorized access by third parties.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OPTIMOPAGE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM. If no payments have been made, our liability will be limited to a maximum of SINGAPORE DOLLARS ONE HUNDRED (SGD 100).
YOU EXPRESSLY UNDERSTAND AND AGREE THAT OPTIMOPAGE SHALL NOT BE LIABLE FOR:
ANY LOSS OR DAMAGE CAUSED BY THIRD-PARTY PROVIDERS OR INTEGRATIONS ACCESSIBLE THROUGH THE PLATFORM.FAILURES OR DELAYS RESULTING FROM EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING FORCE MAJEURE EVENTS SUCH AS NATURAL DISASTERS, ACTS OF WAR, CYBERATTACKS, OR GOVERNMENTAL ACTIONS. UNAUTHORIZED ACCESS TO YOUR DATA, UNLESS DIRECTLY CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE INDEPENDENTLY ASSESSED THE RISKS AND LIMITATIONS INVOLVED. The limitations and exclusions of liability set forth in this section apply to the fullest extent permitted by law, even if a remedy fails its essential purpose.
If you are dissatisfied with the Services, your sole and exclusive remedy is to discontinue use of the Services.
8. Termination
OptimoPage reserves the right to suspend or terminate your access to the Services under certain circumstances. This section outlines the conditions and consequences of termination.
8.1 Termination by User
You may terminate your subscription or account at any time by following the cancellation process outlined on our platform or contacting our support team. Upon termination:
Your account will remain active until the end of your current billing cycle, after which access to the Services will be disabled.
No refunds will be issued for the remaining period of your subscription unless explicitly stated in our Refund Policy.
You are responsible for ensuring that any data or content you wish to retain is backed up before termination, as we may not be able to recover your data once your account is deactivated.
8.2 Termination by OptimoPage
We may suspend or terminate your account or access to the Services at our sole discretion under the following conditions:
Violation of Terms: If you breach any provisions of these Terms and fail to rectify the breach within a reasonable period, if applicable.
Non-Payment: If you fail to pay any fees or charges associated with your subscription.
Legal or Regulatory Requirements: If termination is necessary to comply with applicable laws or regulations.
Misuse of Services: If your use of the Services disrupts or threatens the security, functionality, or integrity of our platform.
In cases of termination due to your breach of these Terms, you will not be entitled to a refund or compensation for any unused subscription period.
8.3 Consequences of Termination
Upon termination of your account:
Your access to the Services will be immediately revoked, unless otherwise stated.
Any associated data, content, or configurations may be permanently deleted, unless required by law to retain it for a specific period.
You remain responsible for any fees or charges incurred prior to termination, including any outstanding amounts due.
OptimoPage is not liable for any loss of data, revenue, or business opportunities resulting from termination of your account.
9. Dispute Resolution and Jurisdiction
OptimoPage aims to resolve any disputes amicably and fairly. This section outlines how disputes will be handled and the governing laws applicable to this agreement.
9.1 Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or related to these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts of Singapore.
This provision does not limit your statutory rights under the laws of your jurisdiction, where applicable.
9.2 Dispute Resolution Process
In the event of a dispute, you agree to:
Informal Resolution:
Attempt to resolve the issue by contacting our support team at our helpdesk with a detailed description of the problem. We will make reasonable efforts to resolve your concerns promptly and efficiently.
Formal Dispute Resolution:
If the issue cannot be resolved informally, the parties agree to submit the dispute to binding arbitration in Singapore, conducted in English, in accordance with the rules of the Singapore International Arbitration Centre (SIAC).
Exclusions from Arbitration:
OptimoPage may seek injunctive or equitable relief in court to protect its intellectual property or enforce specific provisions of these Terms.
9.3 Limitation on Claims
You agree that any claim or cause of action arising out of or related to your use of the Services must be filed within one (1) year after the cause of action arose. Failure to file within this time period will result in the claim being permanently barred.
9.4 Class Action Waiver
You agree to resolve disputes on an individual basis. Class action lawsuits, class-wide arbitrations, or any other similar proceedings are not permitted under these Terms.
10. Miscellaneous Provisions
This section covers additional legal and practical considerations to ensure the completeness and enforceability of these Terms and Conditions. These provisions address various scenarios and clarify the relationship between you and OptimoPage.
10.1 Entire Agreement
These Terms, along with any policies explicitly referenced herein (such as the Privacy Policy, Refund Policy, and additional terms for specific features or promotions), constitute the entire agreement between you and OptimoPage.
This agreement supersedes any prior agreements, communications, or understandings, whether oral or written, between you and OptimoPage regarding your use of the Services.
If any ambiguity arises between these Terms and other supplementary terms provided for specific features, the supplementary terms will take precedence for those features.
10.2 Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be severed from the remainder of these Terms.
The invalidity of one provision will not affect the enforceability of the remaining provisions, which will continue to be valid and enforceable to the fullest extent permitted by law.
10.3 No Waiver
OptimoPage’s failure to enforce any provision of these Terms or to exercise any right under this agreement does not constitute a waiver of that provision or right.
Any waiver of rights must be provided in writing and signed by an authorized representative of OptimoPage to be effective.
10.4 Force Majeure
OptimoPage shall not be held liable for any delay or failure to perform its obligations under these Terms due to events beyond its reasonable control. Such events include, but are not limited to:
Acts of God (e.g., natural disasters, floods, earthquakes).
Government actions, regulations, or restrictions.
War, riots, or civil unrest.
Power outages, communication failures, or other utility disruptions.
Technical failures or disruptions caused by third-party providers.
If a force majeure event occurs, OptimoPage will make reasonable efforts to notify affected users and resume performance as soon as practicable.
10.5 Relationship Between the Parties
Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between you and OptimoPage.
Both parties agree that their relationship is that of independent contractors, and neither party has the authority to bind or obligate the other in any manner unless explicitly stated.
10.6 Assignment
You may not assign, transfer, or sublicense your rights or obligations under these Terms without prior written consent from OptimoPage.
OptimoPage may assign or transfer its rights and obligations under these Terms without restriction, including in the event of a merger, acquisition, or sale of assets.
Any assignment in violation of this provision will be deemed null and void.
10.7 Notices
All notices or communications required or permitted under these Terms must be:
In writing.
Sent via email, postal mail, or through the platform’s notification system.
Notices are considered delivered:
When sent by email, upon receipt of delivery confirmation.
When sent by postal mail, five (5) business days after the date of mailing.
When sent via the platform, immediately upon being posted to your account.
10.8 Survival
Certain provisions of these Terms, by their nature, must survive termination of this agreement to remain enforceable. These include, but are not limited to:
Payment obligations.
Intellectual property rights.
Indemnification and limitation of liability clauses.
Dispute resolution and jurisdiction provisions.
10.9 Interpretation
Headings used in these Terms are for reference purposes only and do not affect the meaning or interpretation of the provisions.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
10.10 Governing Language
These Terms are provided in English. If they are translated into other languages for reference purposes, the English version shall prevail in the event of any conflict or inconsistency.
11. Contact Information
For questions or concerns about these Terms, contact us at:
Email: [email protected]
Address: 60 Paya Lebar Road, #06-33, Paya Lebar Square, Singapore 409051
Copyright 2025 - OptimoPage